Reliability & Relationship Building Through Courtesy Visits at an EPC Partner

Proactive inspection of the Electromagnetic Flow Meter, commissioned 2 years ago, to strengthen performance and client confidence.

Introduction

On 18th July 2025, SBEM conducted a Courtesy Visit at a leading EPC partner, where our 151 MFM (Electromagnetic Flow Meter) has been in operation since its commissioning on 11th May 2023.

This visit was carried out by the Customer Support Engineer of SBEM and attended by the Plant Supervisor of the client. The objective was to verify product health, ensure operational reliability, and offer preventive maintenance guidance, a reflection of the philosophy of support of SBEM beyond installation.

The 151 MFM Electromagnetic Flow Meter is the preferred choice of client because of:

Accurate Flow Measurement: Even in challenging construction and water project environments
Rugged and Weatherproof Build: Ensures long-term performance in outdoor conditions
Proven Reliability: Successfully operating since commissioning in 2023
Seamless Integration: Compatible with automation and SCADA/PLC systems
Dedicated SBEM Support: Strengthened through proactive Courtesy Visits

During the visit, the Customer Support Engineer of SBEM:

Performed a complete functional and health check of the 151 MFM
Verified flow readings and calibration accuracy
Reviewed installation conditions and preventive care measures
Shared best practices with the Plant Supervisor for maintaining long-term efficiency

This hands-on evaluation reassured the client that their SBEM flow meter continues to perform optimally.

This initiative went beyond inspection, as it:

Reinforced trust in SBEM instrumentation
Helped the client avoid potential future maintenance issues
Strengthened operational confidence in their flow measurement system

The Courtesy Visits of SBEM build relationships that extend well beyond commissioning, showing our dedication to every success of te client.

The 151 MFM Electromagnetic Flow Meter is the preferred choice of client because of:

Accurate Flow Measurement: Even in challenging construction and water project environments
Rugged and Weatherproof Build: Ensures long-term performance in outdoor conditions
Proven Reliability: Successfully operating since commissioning in 2023
Seamless Integration: Compatible with automation and SCADA/PLC systems
Dedicated SBEM Support: Strengthened through proactive Courtesy Visits

During the visit, the Customer Support Engineer of SBEM:

Performed a complete functional and health check of the 151 MFM
Verified flow readings and calibration accuracy
Reviewed installation conditions and preventive care measures
Shared best practices with the Plant Supervisor for maintaining long-term efficiency

This hands-on evaluation reassured the client that their SBEM flow meter continues to perform optimally.

This initiative went beyond inspection, as it:

Reinforced trust in SBEM instrumentation
Helped the client avoid potential future maintenance issues
Strengthened operational confidence in their flow measurement system

The Courtesy Visits of SBEM build relationships that extend well beyond commissioning, showing our dedication to every success of te client.

What is a Courtesy Visit and Why It Matters?

A Courtesy Visit is a way of SBEM of proactively engaging with clients through a site inspection aimed at:

Checking the long-term health and accuracy of instruments
Validating site conditions and ensuring correct maintenance practices
Offering guidance for preventive care to avoid downtime
Strengthening customer trust and confidence in SBEM solutions

Such visits highlight the commitment of SBEM to being a reliable partner in every operational journey of the client.

Building Partnerships Through Knowledge and Care

At SBEM, we believe that every product we deliver is backed by lifelong support. Courtesy Visits like this ensure product reliability, client satisfaction, and long-term partnerships.

The leading EPC partner Courtesy Visit once again reflects the commitment of SBEM to reliability, expertise, and proactive service excellence.